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Microsoft Dynamics CRM

Microsoft Dynamics CRM (Customer Relationship Management)

Microsoft Business Solutions Customer Relationship Manager® (CRM) helps small and mid sized businesses build profitable customer relationships. Integrated Sales, Marketing and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.

Sales and customer service features include campaign, lead and opportunity management. As well as a complete view of customer history, automated incident management, and a searchable knowledgebase.

Microsoft Business Solutions CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET-connected technologies, Microsoft Business Solutions CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook® and the Web, integrates with other business applications and scales as your business grows.

Agility Networks, LLC is a certified Microsoft Customer Relationship Manager® (CRM) Partner as well as a Gold-Level Certified Microsoft Partner. We have completed several deployments of this relatively new and excited product.

Call our offices to set-up a meeting with our CRM team. CRM is deeply integrated into Microsoft BackOffice Products such as Microsoft Server and Microsoft Exchange. Our breadth and depth of experience with these products allows us to provide customers with full solutions - from installation and customization to support and on-going enhancements.

Microsoft SharePoint Services

Microsoft SharePoint Portal Services

Microsoft’s Windows SharePoint Services (WSS) is a highly scalable and customizable web site provisioning tool. SharePoint allows your company to collaborate easily and effectively by providing your firm and/or teams a single workspace to coordinate schedules, participate in discussions, organize documents, and track tasks. SharePoint sites can be secure private internal work areas as well as extranet sites that can be utilized by your customers and independent outside contractors.

Microsoft Windows SharePoint Services is built on Microsoft’s .NET framework, and this provides a solid foundation for powerful web based applications if such enhanced integration is needed. The .Net framework can be used to create highly complex SharePoint sites tailored to your company’s unique business needs and workflows. Owing to SharePoint’s tight integration with other Microsoft technologies, these web workplaces can work with your existing Active Directory, SQL Server, and Exchange platforms and provide a seamless and powerful end user experiences. From a simple, dynamic internal project contact list to a complex multi-company, multi-disciplined project management site, SharePoint can deliver - and deliver at an expense that is easily justified.

Agility’s Application Solutions Group has many years of proven experience in providing our clients with cost effective business solutions by leveraging the latest technologies. We can help you to create SharePoint based work spaces that can be used as a springboard for creating complex, scalable, and extensible web based applications.

Call one of Agility's Client Engagement Specialists at 877.AGILITY for a no-cost, on-site presentation of SharePoint's abilities.