Microsoft Business Solutions Customer Relationship Manager® (CRM) helps small and mid sized businesses build profitable customer relationships. Integrated Sales, Marketing and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.

Sales and customer service features include campaign, lead and opportunity management. As well as a complete view of customer history, automated incident management, and a searchable knowledgebase.

Microsoft Business Solutions CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET-connected technologies, Microsoft Business Solutions CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook® and the Web, integrates with other business applications and scales as your business grows.

Agility Networks, LLC is a certified Microsoft Customer Relationship Manager® (CRM) Partner as well as a Gold-Level Certified Microsoft Partner. We have completed several deployments of this relatively new and excited product.

Call our offices to set-up a meeting with our CRM team. CRM is deeply integrated into Microsoft BackOffice Products such as Microsoft Server and Microsoft Exchange. Our breadth and depth of experience with these products allows us to provide customers with full solutions - from installation and customization to support and on-going enhancements.